Question 1

What does ShowSmartly.ai do?

Accepted Answer

ShowSmartly is an AI platform for listing agents and real estate teams. It delivers four products on one platform: (1) automated showing replies with NAR-compliant commission disclosures, (2) multi-offer AI analysis that turns 60+ minutes of manual review into minutes, (3) team management with KPI benchmarking against regional and national averages, and (4) DISC profile analysis for prospects, buyers, and team members.

Question 2

How do automated showing replies work?

Accepted Answer

We securely connect to your Gmail or Outlook inbox and watch for showing confirmations from Zillow, ShowingTime, Realtor.com, and the major MLS platforms. When one arrives, our AI extracts the address, time, and buyer agent, matches it to the listing, and sends a personalized, NAR-compliant reply with the correct commission disclosure attached — usually in under 30 seconds.

Question 3

How does multi-offer AI analysis work?

Accepted Answer

Drop in offer PDFs from buyer agents and the AI extracts every term — price, financing, contingencies, escalation clauses, closing dates — then ranks the offers side-by-side, flags risks, and writes a seller-ready summary. Most agents spend an hour or more comparing offers manually; ShowSmartly compresses it into minutes.

Question 4

What KPIs does the team management dashboard track?

Accepted Answer

GCI pacing (with seasonality-aware forecasts), conversion funnels, response times, listing volume, and per-agent performance. Every metric is benchmarked against regional and national averages so team leaders can see exactly where each agent stands relative to the market.

Question 5

What is DISC profile analysis used for?

Accepted Answer

AI-driven DISC profiling for prospects, buyers, and team members. Agents use it to adapt their communication style to each contact, and team leaders use it to coach agents on personality fit. Profiles can be generated from a short questionnaire link sent to the contact.

Question 6

Which email providers are supported?

Accepted Answer

Gmail and Microsoft Outlook / Office 365. We use OAuth — no passwords are ever stored. Tokens are encrypted at rest and you can disconnect at any time from Settings.

Question 7

How long does setup take?

Accepted Answer

5–10 minutes. Connect your inbox, add your signature and agent info, configure commission rates (or connect Follow Up Boss to sync them automatically), and turn monitoring on. ShowSmartly handles the rest.

Question 8

What integrations are available?

Accepted Answer

Follow Up Boss for automatic deal and commission sync, Gmail and Outlook for inbox automation, and built-in offer comparison with PDF upload. The platform also includes a FUB embedded widget for use directly inside FUB.

Question 9

How much does ShowSmartly cost?

Accepted Answer

$10 per user per month (or $100/year — save 17%). One price unlocks all four products — automated replies, multi-offer analysis, team KPIs, and DISC profiling. New accounts get a 3-month free trial that doesn't start until you connect your email and turn monitoring on.

Question 10

How does seat-based pricing work for teams?

Accepted Answer

Every agent in your Agent Directory counts as a seat — including you, the account owner, who is added automatically as the first seat. Add or remove agents anytime; use 'Sync Seats with Stripe' in Settings → Billing to update your subscription quantity. Billing is prorated automatically.

Question 11

What happens when my free trial ends?

Accepted Answer

Email monitoring and automated responses pause until you activate a subscription. Your properties, settings, multi-offer analyses, KPI history, and DISC profiles are all preserved — just subscribe to resume automation.

Question 12

Is ShowSmartly NAR-compliant?

Accepted Answer

Yes. Every automated showing reply attaches the listing's commission disclosure in line with NAR Settlement requirements, and every interaction is logged for audit-grade documentation.

Question 13

Is my data secure?

Accepted Answer

Yes. OAuth-only authentication (no passwords stored), enterprise-grade encryption in transit and at rest, CASA Tier 2 verified, Google OAuth verified, and strict access controls. We only process showing-related email and never sell or share your data.

Question 14

Can I customize the automated responses?

Accepted Answer

Yes. Upload your signature image or logo, set your default agent info, and tune the email template tone. The AI personalizes each reply using that profile while keeping the compliance language intact.

Question 15

Can I review emails before they're sent?

Accepted Answer

ShowSmartly currently runs in fully automated mode — replies are sent the moment a showing confirmation is detected. Every sent email is logged in your dashboard, and you can pause monitoring from Settings at any time.

Question 16

Are signature images and logos public?

Accepted Answer

Yes — by necessity. Email clients (Gmail, Outlook, Apple Mail) need a publicly fetchable URL to display your logo and signature image to the recipient. Only upload professional brand assets you're comfortable being public.

Everything you need to know.